Freezer won't Freeze! Frigidaire Refrigerator

Ever since the middle of our hot summer, the freezer refuses to freeze anything. So I've been trying to clear food out of the freezer so I can find out what is wrong. Can't find the manual either. It's a Frigidaire.

Right now the temperature is set to Max on top in the freezer, and on the bottom. The freezer barely freezes ice cubes and the rest of the food is at a chill where it won't spoil, yet won't freeze.Already wasted two half gallons of ice cream.


Finding the Problem

We searched the Internet trying to find out what was wrong. All I found was this:

A refrigerator or freezer that is cooling, but cooling poorly, may have a problem in one of several areas:

Evaporator coils or Condenser?

Poor cooling is often the result of a heavy frost build-up on the evaporator coils or a condenser that is clogged with dust, lint, and dirt.

Evaporator coils

Poor cooling is often the result of a heavy frost build-up on the evaporator coils. You can't see these coils without removing a panel on the inside of your freezer. A sure sign that there is a build-up is the presence of any frost or ice build-up on the inside walls, floor, or ceiling of the freezer. Such a frost build-up usually indicates a problem in the self-defrosting system or damaged door gaskets.

The refrigerator is supposed to self-defrost approximately four times in every 24 hour period. If one of the components in the self-defrosting system fails, the refrigerator continues to try to cool. Eventually, though, so much frost builds up on the evaporator coils that the circulating fan can't draw air over the coils.

There may still be a small amount of cooling because the coils are icy, but with no air flow over the coils, cooling in the refrigerator compartment is quite limited.

Here's an inexpensive, though inconvenient, way to determine if the problem is with the self-defrosting system. Remove all of the perishable food from the refrigerator and freezer, turn the thermostat in the refrigerator to Off, and leave the doors open for 24 to 48 hours. (Be sure to have several towels ready in case the melting frost and ice causes the drip pan to overflow). This allows the refrigerator to defrost "manually." When the frost and ice build-up has completely melted away, turn the thermostat back to a normal setting.

If the refrigerator then cools properly, it indicates a problem with one of three components in the self-defrosting system:
* The defrost timer
* The defrost thermostat (also called the bi-metal switch)
* The defrost heater

If it still does not cool properly, there may be a problem with the refrigerant level or the compressor. You may need to consult with a qualified appliance repair technician to further diagnose the problem

Condenser

Self-defrosting refrigerators all have a set of coils and a cooling fan, usually under the refrigerator, that need to be cleaned regularly.

If these coils get coated with dust, dirt or lint, the refrigerator may not cool properly. The coils may appear to be a thin, black, wide radiator-like device behind the lower kick-panel.

To clean them, disconnect the refrigerator from the power source, use a refrigerator condenser brush (see the Appliance Accessories section) and your vacuum cleaner to clean the coils of any lint, pet hair, etc. You may not be able to get to all of the condenser from the front, it may be necessary to clean the remainder of the condenser from the rear of the refrigerator.


Well, we did all this and it appears that the fridge is stuck in "defrost" all the time, because it drips, drips, drips, and runs all the time.

Had to contact the landlord. And guess what, he went to Sears in New Haven, and they had a scratch and dent room, where appliances have minor scuffs and dings from transport. He got us a brand new Kenmore Fridge for $449.00